Tech Support

Name*

E-mail*

Installation Address*

Model*

Serial*

Installation Date*

Purchased From*

Has the unit ever operated properly?*

Did you replace remote control batteries?*

Does unit respond to commands from remote control?*

Is the unit displaying an error code?*

Did you shut off main source of power to the unit for at least 10 minutes and restart?*

Using refrigerant gauges what is the suction line pressure when unit is idle*

Using refrigerant gauges what is the suction line pressure when unit has been running for at least 10 mins*

Notes*